Resolution, Not Conflict

The guide to problem-solving.
by Susan Heitler, Ph.D.

Get Off on the Right Foot So Your Viewpoints Won't Get Left Out

By Susan Heitler, Ph.D. on January 16, 2012 in Resolution, Not Conflict

Feeling like your voice does not get taken seriously? It's frustrating to feel ignored and also to receive automatic no's from your associates. Here's six effective sentence-starters, for use at home or at work. A good start increases the odds that folks will pay attetion to your perspective. Read More

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Susan Heitler, Ph.D.

Susan Heitler, Ph.D., is the author of many books, including From Conflict to Resolution and The Power of Two. She is a graduate of Harvard University and New York University.

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