Office Diaries

An insider's guide to success in the workplace

The High Price of Tempers Flaring in the Workplace

Anger should not be a company's biggest expense.

When tempers flare at work, everyone feels it by the time its effects have rippled through an organization. And for all intents and purposes, it's not positive. While managing emotions is difficult on many levels both professionally and personally, anger is one of the most destructive and crippling when it comes to work and productivity. Here's why...

Anger intimidates people. It creates fear and uncertainty. It will shut down employees and prevent them from speaking up, offering ideas and putting forth their best efforts, all of which will kill a business.

So a good way to manage your own anger is to exercise whatever amount of discipline it takes to make sure that you do not take it out on someone else. And if you need to manage an incoming attack from another person, the best bet is either to walk away or become as calm as he or she is angry.

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Either way... breathe!


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Donna Flagg is the author of Surviving Dreaded Conversations and a New York City-based dancer.


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