Credit and Blame at Work

Exploring the psychological forces at play while you work.

Do you have a teflon boss?

One special kind of hellish boss is the one who does the opposite of what Jim Collins describes and recommends in "Good to Great". Collins found and suggests that great leaders "looked out the window" when things were going well, to credit others for their contributions to the organization's success, and "in the mirror" when things went badly, to take personal responsibility. Read More

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Ben Dattner, Ph.D., is a workplace consultant, an industrial and organizational psychologist, and an adjunct professor at New York University.

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