Credit and Blame at Work

Exploring the psychological forces at play while you work.

The Psychology of Job Interviews

Flip a coin or conduct a job interview?

Find a Therapist

Search for a mental health professional near you.

 

Job interviews are still the most common, and the most heavily weighted, pre-employment assessment tool. Most people think that they are pretty good judges of candidates' intelligence, motivation, interpersonal skills and leadership potential. However, research has shown that unstructured job interviews have a validity of roughly 20%, meaning that flipping a coin would actually be more likely to predict who will succeed in the workplace. Training interviewers and structuring interviews can boost validity to roughly 50%. Given that a back-of-the-envelope calculation is that each poor hire costs organizations one year's total compensation (to recruit, process and train a replacement), it is somewhat mysterious that more organizations do not train interviewers, structure interviews, or hold hiring managers accountable for their hiring decisions. Malcolm Gladwell wrote a great article about the basic psychology of interviews in The New Yorker a few years ago.

 

Ben Dattner, Ph.D., is a workplace consultant, an industrial and organizational psychologist, and an adjunct professor at New York University.

more...

Subscribe to Credit and Blame at Work

Current Issue

Just Say It

When and how should we open up to loved ones?