Quality measures are all the rage now. Insurance companies and HMOs love them because they see them as ways to save money. Hospitals and medical organizations are flocking to them because they are
an appealing way to measure and possibly improve medical care. The zeitgeist of “pay for performance” is in the air, and quality measures are integral. But what do quality measures actually measure? Can they tell us who is a good doctor, or what makes a good doctor? Danielle Ofri explores this in her newest essay published in the New England Journal of Medicine.
Danielle Ofri is a writer and practicing internist at New York City’s Bellevue Hospital. She is the editor-in-chief of the Bellevue Literary Review. Her newest book is Medicine in Translation: Journeys with my Patients.