Making Your Team Work

Practical advice on how you can change your team for the better.

Ten Back Pocket Phrases to Disarm Conflict

Keeping your team focused on high performance means staying open to the ideas and perspectives of your teammates. On the good days, that might come easily. But on the bad days, keep these handy phrases close at hand and use them to signal that you're ready to listen. The result will be forward progress instead of time wasted fighting about who's right and wrong. Read More

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Liane Davey, Ph.D., researches team effectiveness. She is the author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done.

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