The Blame Game: How the hidden rules of credit and blame determine our success and failure
I decided to write this book because as an organizational psychologist I work with companies for profit and non-profit, small and large in the US and abroad and regardless of what my specific mandate is, whether it's helping a company improve its culture, hire the right employees, and motivate people, credit and blame is a very important part of whether individuals, teams, and organizations are going to be open minded to learn or are going to shut down and reflexively blame other individuals, organizations or other factors.
It's very tempting in the short term to blame other people when things go wrong, when a failure occurs, or when a mistake is made, but unfortunately the blame game is quite dysfunctional for individuals and organizations because it shuts down or prevents learning. If your default reaction is to blame other people, it's unlikely that you are going to have a nuanced understanding of all the complex factors that determine organizational outcome. If you blame other people, while it can build your self esteem and energy in the short term, it's going to be quite costly in the long term.










