Karen Leland

Karen Leland has written six management books translated into ten languages. She is the co-author of Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure, & Change. The book was based on surveys with over 20,000 executives, managers and staff. Her most recent books are for the Career Press In An Instant Series and include: Time Management In an Instant: 60 Ways to Make the Most of Your Day (In an Instant (Career Press)); Public Speaking in an Instant: 60 Ways to Stand Up and Be Heard (In an Instant (Career Press)); Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)); E-mail in an Instant: 60 Ways to Communicate With Style and Impact (In an Instant (Career Press)).

Her PT blog is The Perfect Blend.