Build Your Confidence

Engage in social reconnaissance

The socially competent are highly skilled at information gathering, always scanning the scene for important details to guide their actions. They are tuned in to people's expression of specific emotions, sensitive to signals that convey such information as what people's interests are, whether they want to be left alone or whether there is room in an activity for another person.

To infer correctly what others must be feeling, you must be able to identify and label your own experience accurately. That is where many people, particularly men, fall short.

Good conversationalists make comments that are connected to what is said to them and to the social situation. You don't have to be interesting. You just have to be interested.

Enter conversations gracefully

Timing is everything. After listening and observing on the perimeter of a group they want to join, the socially competent look for an opportunity to step in, knowing it doesn't just happen. It usually appears as a lull in the conversation. Tuned in to the conversational or activity theme, the deft participant asks a question or elaborates on what someone else has already said. The idea is to use an open-ended question that lets others participate. "Speaking of the election, what does everybody think about so-and-so's decision not to run?"

Once the conversation gets moving, back off and give others a chance to talk. The goal is to help the group have a better conversation.

Learn to handle failure

Everyone will sometimes be rejected. The socially confident don't take rebuffs personally. They don't attribute rejection to internal causes, such as being unlikable or an inability to make friends. They assume it can result from any of many factors—incompatibility, someone else's bad mood, a misunderstanding.

Self-assured people become resilient, using the feedback they get to shape another go at acceptance. When faced with failure, those who are well-liked turn a negative response into a counterproposal. They say things like, "Well, can we make a date for next week instead?" Or they move onto another group in the expectation that not every conversation is closed.

And should they reject others' bids to join with them, they do it in a positive way. They invariably offer a reason or counter with an alternative idea: "I would love to talk with you later."

Manage your emotions

Social situations are incredibly complex and dynamic. There's all kinds of verbal and nonverbal cues, such as facial expression and voice tone that have to be interpreted before you decide on the best response—all in a matter of microseconds. No one can do all that without a reasonable degree of control over their own emotional states, especially negative emotions such as anger, fear, anxiety, emotions that usually arise in situations of conflict or uncertainty. The trick is to shift attention away from distressing stimuli toward positive aspects of a situation.

Defuse disagreements

Conflict is inevitable; coping with confrontations is a critical social skill. Instead of fighting fire with fire, socially confident people stop conflict from escalating; they apologize, propose a joint activity, make a peace offering, or negotiate. Sometimes they just change the subject. Managing conflict without aggression requires listening, communicating, taking the perspective of others, controlling negative emotions, and problem-solving. Even just explaining your point of view in an argument is a helpful move.

Laugh a little

Humor is the most prized social skill, the fast track to being liked. There's no recipe for creating a sense of humor. But even in your darkest moments, strive to see the lighter side of a situation.