Eight hours in an emergency psychiatric wardreveal the fragility of
the human psyche--and the horror that can lurk within
Psychosis is never pretty, especially in the morning. Depression,
anxiety and addiction fare a little better, but not much. Like it or not,
these are the types of things routinely encountered here, morning, noon
and night. And as I glance around at the patients before me, today is
likely to be no different.
Emergency Psychiatric Center (EPC) is a mental health crisis
facility at a major metropolitan hospital. The center was established in
1972 to help serve the emergency mental health needs of this major U.S.
city, which has a population of approximately one and a half million.
It's basically a psychiatric emergency room, open 24 hours a day, and it
sees everything in the book, from medication refills to lethal suicide
attempts.
It is 8 a.m., and nine patients are waiting to be assessed. And so
begins another day at EPC.
8:00 a.m.
Time for shift change at the command center, the hub where all
clinicians except nurses are based. It's been a long night for the social
worker, two psychiatric nurses and on-call psychiatrist. The incoming day
shift is larger, comprising an intake worker, two psych nurses, a
therapeutic patient worker (TPW), two social work therapists (including
me) and an attending psychiatrist. Report sheets listing the patients are
passed out. The primary day shift therapist, Pete, calls out the first
name for review.
"Nathalie L." (All names in this article have been changed.) One of
the psych nurses from the night shift starts. "Natalie is a 16-year-old
white female brought to EPC at 2 a.m. today by police after she told a
friend she was going to kill herself. Patient's boyfriend recently dumped
her. For a cheerleader, I think."
"Figures," snorts the TPW.
Pete continues. "Next case, Chad S." A groan goes up from the crowd
of clinicians. Chad is what we call a "frequent 'flyer," someone who is
repeatedly in crisis. These people are often manipulative, and usually
"personality disordered"; they are a major physical, emotional and
financial drain on the mental health community.
"Chad S.," says the other night nurse, "is a 24-year-old single
white male brought in by police after he reportedly threatened It) stab a
neighbor's dog. Story is, a neighbor heard something in his backyard and
found Mr. S. there with a knife, yelling at his dog. Chad was pretty
cooperative when he first came in, but as soon as the police took the
cuffs off, he began to get agitated. We locked him in Seclusion Room One
and that's when he destroyed the bed in there, tore one of the rails off.
We put him in four-point restraints and gave him a cocktail of Ativan [a
sedative] and Haldol [an antipsychotic] IM [an injection given
intramuscularly]. He calmed down and has pretty much been asleep ever
since." She pauses, and adds, "Good luck."
"Sandra P.," Pete barks out.
"Sandra P. is a 39-year-old married African-American female brought
in by squad for overdose. Husband came home from work, found her lying on
the couch, groggy but coherent. There was an empty bottle of Trazadone
[antidepressant with a sedative effect] near her; he called 911. Patient
claims she took about 15 of them. Also had been drinking--undetermined
amount. She was sent to ACS [Acute Care Side--the medical emergency room
of the hospital], medically cleared, and transferred over here for psych
eval. She's in bed three."
"How about Helen R.?"
The night social worker takes this one. "Helen a cutter"--that is,
someone who chronically cuts him/herself. "She's a 42-year-old white
female who came here via ambulance after she called 911 saying she had
cut herself with a steak knife. Claims voices told her to do it. She acts
like she's responding to internal stimuli. Multi cuts on left arm--no
sutures. She's been here before. Patient has been medically cleared and
is in SR 4."
"Michelle F."
"Michelle F. is a 44-year-old single black female with complaints
of depression."
"Arnold K."
"Mr. K. is a 54-year old divorced white male self-referred to EPC
seeking detox from alcohol. Mr. K.'s BAC [blood alcohol count] was .277
upon arrival--it's now. 154. His pulse, temp and BP were up, so we gave
him one milligram of Ativan in case he's withdrawing. He's been calm and
cooperative. He's in bed two."
"Okay," says Pete. "Stephanie A."
"Stephanie A. is a 25-year-old married black female here for a med
refill. Needs two weeks of psych meds until she can meet with her new
doctor. History of bipolar. No psychosis detected. A little manic, maybe,
but that's all. She's in the lobby."
"Okay, last but not least, Cathy W.."