Not-so-Friendly Faces

PERFORMANCE

Think twice before inviting your family, friends and co-workers to your next poetry reading, karaoke session or piano recital. The presence of friendly faces might actually hinder your performance.

Jennifer L. Butler, Ph.D., an assistant professor of psychology at Wittenberg University, studied the effects of a supportive audience on performance in skill-based tasks. She recruited 46 undergraduate students to play an Atari video game while being watched by spectators who were either supportive, passive or adversarial.

When players were aware that the task at hand was easy, it didn't matter who was watching. The audience only mattered when the performance was a challenge. Surprisingly, Butler found students performing in front of the hostile audience got the highest game scores; cheering fans, in fact, caused the Atari players to do worse than those observed by neutral spectators. Performers also overestimated how well they had done in front of a supportive audience, and underestimated how well they were received by passive and unfriendly audiences.

You'd think that a booing crowd would kill performance. But Butler uncovered a whole new set of performance dynamics. People attempt to do better than usual when put in front of a friendly audience, she says. They become highly self-conscious, slowing down and "paying attention to all the fine details in order to micro-manage every little piece" of the task. The tactic ultimately leads to lower scores. "If we are aware of which factors help and which factors hurt performance," says Butler, it may help people do better in day-to-day life." The key may lie in deciding between enjoying a friend's moral support--or actually doing well.

Tags: assistant professor, atari, audience, behavior, co workers, family friends, fine details, friendly faces, friends and co, game scores, hostile audience, karaoke session, moral support, paying attention, performance, performance dynamics, piano recital, poetry reading, self-consciousness, spectators, support, supportive audience, undergraduate students, video game, wittenberg university

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