Trapped in the Web

Unfortunately, the affflicted rarely admit to the problem, and it usually takes a crisis with a job, relationship, or school to spur an Internet addict to seek treatment. More often, it's loved ones who turn to the experts. "Families notice things and call me," says Orzack. And she receives letters like this: "We got divorced one year after we got the computer. My wife was in chat rooms all the time and ignored our young daughter. She spent hundreds of dollars on phone bills. . . [and] had an affair on-line that turned into a real affair...Then she left. I don't know what to do. Please help." Now lawyers and family courts call Orzack and Young wanting them to testify about Internet addiction in divorce and custody battles. (In October, a Florida woman lost custody of her kids when her ex-husband convinced a judge that the woman was addicted to the Internet and thus incapable of properly caring for their children.)

College students are often vulnerable to Internet addiction because many universities provide free, unlimited access. At the University of Texas Counseling and Mental Health Center at Austin, Scherer and her computer scientist husband Jacob Kornerup created a workshop, called It's 4 A.M. and I Can't -- Uh, Won't -- Log Off, to help students recognize harmful Internet habits. Scherer and Kornerup recommend keeping a chart sorting weekly Internet time into academic/professional and leisure/personal use. If a large part of your leisure time is spent on the Internet, she says, ask what you get out of it, what you're giving up, and why you're finding on-line time so much more pleasurable than other activities. Take note if your personal relationships are suffering.

Next, set a goal of how many hours a week you want to use the Internet. If your actual usage exceeds it, remind yourself to log off after a period of time. Set a kitchen timer and turn off the computer -- no excuses -- when it rings.

It's particularly important to separate work and play when on-line, says Jane Morgan Bost, Ph.D., assistant director of the University of Texas Counseling and Mental Health Center. Stay focused, visit only sites needed to complete work, and don't detour. Also, she says, cut back mailing list memberships and sort play e-mail from work e-mail.

None of the experts PT spoke with demonize the Internet; they use it extensively themselves and applaud the benefits of rapid communication and information exchange. But, they add, the Internet is here to stay, and problems with excessive use need to be addressed.

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