Although adults tend to be less happy than average while working,
and their motivation is considerably below normal, ESM studies find more
occasions of flow on the job than in free time. This finding is not that
surprising: Work is much more like a game than most other things we do
during the day. It usually has clear goals and rules of performance. It
provides feedback either in the form of knowing that one has finished a
job well done, in terms of measurable sales or through an evaluation by
one's supervisor. A job tends to encourage concentration and prevent
distractions, and ideally, its difficulties match the worker's
skills.
Nevertheless, if we had the chance most of us would like to work
less. One reason is the historical disrepute of work, which each of us
learn as we grow up.
Yet we can't blame family, society, or history if our work is
meaningless, dull, or stressful. Admittedly, there are few options when
we realize that our job is useless or actually harmful. Perhaps the only
choice is to quit as quickly as possible, even at the cost of severe
financial hardship. In terms of the bottom line of one's life, it is
always better to do something one feels good about than something that
may make us materially comfortable but emotionally miserable. Such
decisions are notoriously difficult and require great honesty with
oneself.
Short of making such a dramatic switch, there are many ways to make
one's job produce flow. A supermarket clerk who pays genuine attention to
customers, a physician concerned about the total well-being of patients,
or a news reporter who considers truth at least as important as
sensational interest when writing a story, can transform a routine job
into one that makes a difference. Turning a dull jot into one that
satisfies our need for novelty and achievement involves paying close
attention to each step involved, and then asking: Is this step necessary?
Can it be done better, faster, more efficiently? What additional steps
could make my contribution more valuable? If, instead of spending a lot
of effort trying to cut corners, one spent the same amount of attention
trying to find ways to accomplish more on the job, one would enjoy
working--more and probably be more successful. When approached without
too many cultural prejudices and with a determination to make it
personally meaningful, even the most mundane job can produce flow.
The same type of approach is needed for solving the problem of
stress at work. First, establish priorities among the demands that crowd
into consciousness. Successful people often make lists or flowcharts of
all the things they have to do, and quickly decide which tasks they can
delegate or forget, and which ones they have to tackle personally, and in
what order. The next step is to match one's skills with whatever
challenges have been identified. There will be tasks we feel incompetent
to deal with. Can you learn the skills required in time? Can you get
help? Can the task be transformed, or broken into simpler parts? Usually
the answer to one of these questions will provide a solution;that
transforms a potentially stressful situation into a flow
experience.
FLOW AT PLAY
In comparison to work, people often lack a clear purpose when
spending time at home with the family or alone. The popular assumption is
that no skills are involved in enjoying free time, and that anybody can
do it. Yet the evidence suggests the opposite: Free time is more
difficult to enjoy than work. Apparently, our nervous system has evolved
to attend to external signals, but has not had time to adapt to long
periods without obstacles and dangers. Unless one learns how to use this
time effectively, having leisure at one's disposal does not improve the
quality of life.
Leisure time in our society is occupied by three major sorts of
activities: media consumption, conversation, and active leisure--such as
hobbies, making music, going to restaurants and movies, sports, and
exercise. Not all of these free-time activities are the same in their
potential for flow. For example, U.S. teenagers experience flow about 13
percent of the time that they spend watching television, 34 percent of
the time they do hobbies, and 44 percent of the time they are involved in
sports and games. Yet these same teenagers spend at least four times more
of their free hours watching TV than doing hobbies or sports. Similar
ratios are true for adults.
Why would we spend four times more of our free time doing something
that has less than half the chance of making us feel good? Each of the
flow-producing activities requires an initial investment of attention
before it begins to be enjoyable. If a person is too tired, anxious, or
lacks the discipline to overcome that initial obstacle, he or she will
have to settle for something that, although less enjoyable, is more
accessible.
It is not that relaxing is had. Everyone needs time to unwind, to
read trashy novels, to sit on the. couch staring into space or watching
TV What matters is the dosage. In a large-scale
study in Germany, it was found that the more often people report
reading books, the more flow experiences they claim to have, while the
opposite trend was found for watching television.
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