Do Flexible Schedules Work?

The conventional wisdom is that employees would be happier and more productive if freed from their rigid 9-to-5 schedule. But that's not necessarily so, say psychologists at Northern Illinois University after reviewing the results of 28 studies that examined the impact of alternative work schedules on employee well-being. The researchers looked at flextime, which lets employees set their own hours, and at compressed workweeks, where employees typically put in four 10-hour days.

While the findings do justify giving staffers some freedom as to when they show up, the benefits aren't as dramatic as jealous 9-to-5ers might expect. For one thing, professionals and managers aren't any happier or more efficient when allowed to work their own hours--although this may be because they already have the autonomy to adjust their schedules to outside demands.

But flextime does increase job satisfaction, productivity, and attendance among blue-collar and nonprofessional workers. The benefits dissipate over time, however, and shrink further if a schedule is too elastic. Flextime arrangements have the most positive impact when employees are required to be on the job during a core period--such as 10:00 A.M. to 3:00 P.M.--lasting five or more hours.

While compressed work-weeks aren't quite as beneficial, they do increase job satisfaction and productivity slightly for nonmanagers.

The verdict: any decision to implement alternative work schedules should take into account both the type of employees involved and the effects the company is seeking.

Tags: 5ers, attendance, autonomy, conventional wisdom, employee, flextime, freedom, hours, schedule, staffers, work, work schedules

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