Cybershrink

ONLINE

In online conversations, those interactive computer klatches, folks thousands of miles apart can chat via keyboard and monitor, making friends, flirting, debating issues of the day, and trading gossip.

But something's missing: the visual cues and vocal inflections that communicate emotion. To compensate, and make cyberchat more personal, online conversationalists rely on emotions, or "smilies." Emotions combine punctuation marks and symbols into miniature sideways faces that reveal the user's mood or meaning. Adding :-) to the end of a sentence, for instance, lets others know you're joking or feeling cheerful. (Turn the magazine 90 degrees clockwise if you don't get it.) Tongue-tied? Enter :-& to alert your peers.

Cybershrink Anna Nelson, a grad student at the University of Southern California, says emotions are interesting beyond their use as emotional signposts--they shed light on how we use symbols in other realms. And the government is said to be exploring their value as secret codes.

But emotions are primarily a social phenomenon. Nelson says that folks over 30 use them most. Twenty-somethings aren't quite as enamored of the symbols, while teens seem especially interested in inventing new ones.

Just as in-person yawns and smiles can be contagious, so can emotions. In a series of covert experiments, Nelson joined an online discussion group and said nothing for ten minutes. At that point, regardless of the conversation's content, she typed:) and watched how others reacted. The result? More smiles than an Osmond family reunion. Use of other emotions increased too. Nelson says emotions use is highest in "meet and greet" situations, where strangers get to know each other. "If you appear approachable," Nelson says,"you tend to make friends faster."

CONCEPT METAPHOR FIGURATIVE LANGUAGE

To understand is to see Am I making myself clear?

Get the picture?

Let me point it out to you

A relationship is up We're at a crossroads

We're going our separate

ways

Happiness is up I'm on top of the world

Things are looking up

That boosted my spirits

Sadness is down My spirits sank

I'm feeling kinda down

I fell into a depression

Tags: chat room, conversations, debating issues, emotion, enamored, grad student, interactive computer, Internet, online, online discussion group, osmond family reunion, person yawns, punctuation marks, signposts, social phenomenon, symbol, university of southern california, visual cues, vocal inflections

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