Bark now, smile later

How to get what you want out of life? Negotiate, of course. And according toresearchers at the University of Illinois at Urbana-Champaign, the best way to do that is to start out tough and aggressive and then later shift to a more conciliatory give-and-take stance. Your adversary is more likely to give you concessions once you start backing down a bit. But please don't call us if it doesn't always work.