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MEDICAL DECISION-MAKING

The mind works in mysterious ways. When forced to make crucial decisions about medical care, many Americans rely on techniques to evaluate possible risks and benefits that are actually quite irrational. As a result, they often choose treatments that may not be in their best interest, report Donald A. Redelmeier, M.D., and colleagues in the Journal of the American Medical Association (Vol. 270, No. 1). Herewith, a good guide to bad thinking.

DECISION-MAKING BEHAVIOR:

Categorization

DEFINITION:

Viewing a treatment as either completely dangerous or entirely safe.

EXAMPLE:

Believing that if taking a little vitamin C is good, taking a lot must be better.

POTENTIAL HAZARD:

Not recognizing that treatments have varying effects at different levels of exposure. In large quantities, for example, vitamin C can cause kidney stones.

DECISION-MAKING BEHAVIOR:

Prediction

DEFINITION:

Choosing between alternatives by imagining how the available choices will feel.

EXAMPLE:

Gauging a reaction to colostomy by predicting comfort levels immediately after the operation.

POTENTIAL HAZARD:

Attitudes about a treatment often change with time and cannot always be accurately anticipated, especially when patients are unfamiliar with the procedure.

DECISION-MAKING BEHAVIOR:

Hindsight bias

DEFINITION:

Examining past decisions by highlighting data consistent with the outcome, and deemphasizing data that is contradictory or ambiguous.

EXAMPLE:

Classifying a medical decision as a mistake if it was followed by significant adverse consequences.

POTENTIAL HAZARD:

Patients who Monday-morning quarterback may make unduly negative evaluations about treatments that are actually quite sound.

DECISION-MAKING BEHAVIOR:

Preferring the status quo

DEFINITION:

Unwillingness to accept a loss in one dimension of life to achieve an improvement in another.

EXAMPLE:

Studies show that dipyridamole is ineffective at preventing strokes, yet many patients with cerebrovascular disease taking this drug refuse to stop.

POTENTIAL HAZARD:

People who are reluctant to relinquish current routines may have difficulty making healthful lifestyle changes--e.g., exercising regularly, driving carefully, eating a low-fat diet.

DECISION-MAKING BEHAVIOR:

Worry management

DEFINITION:

Avoiding situations and information that may cause anxiety.

EXAMPLE:

Women who are afraid to seek medical attention after detecting a lump in their breast.

POTENTIAL HAZARD:

Continually steering clear of worrisome situations not only affects quality of life but also deprives people of the advantages of early treatment.

DECISION-MAKING BEHAVIOR:

Reliving past experiences

DEFINITION:

Choosing a previously experienced medical treatment on the basis of inaccurate or distorted memories.

EXAMPLE:

Remembering a procedure that causes only a few days of intense acute pain as more unpleasant than one that produces months of moderate chronic pain.

POTENTIAL HAZARD:

Memories are subject to error, patients who rely on them may be surprised by what they eventually experience. While shorter treatments may entail a smaller loss in quality of life, productivity, and well-being, they are often more potent and aversive than longer ones.

Tags: american medical association, attitudes, best interest, bias, bias definition, change with time, crucial decisions, Decision making, hindsight bias, interest report, journal of the american medical association, kidney stones, medical decision, medicare cure, mind, monday morning quarterback, mysterious ways, negative evaluations, potential hazard, quantities, sound decision, treatment

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